If your Xpeng warns you to stop
Pull over somewhere safe and switch off if a red warning comes up or the car says to stop. If you see smoke or smell burning, get everyone clear of the car and call 000. Never touch orange cables.
Which Xpeng warranty have you got?
| Sold from 1 June 2026 | Reported in November 2024 | |
|---|---|---|
| Vehicle, private owner | Seven years, unlimited km | Five years |
| Vehicle, commercial use | Seven years or 160,000 km | Check your papers |
| Traction battery | Eight years or 160,000 km | Eight years |
| Drive motor, power unit, battery management | Eight years or 160,000 km | Check your papers |
| Paint | Five years, unlimited km | Check your papers |
| Anti-corrosion | Seven years, unlimited km | Check your papers |
Reading your paperwork
The right-hand column comes from The Driven in November 2024. It also reported a launch offer on orders placed before 31 December 2024 that took both warranties to 10 years. If you bought secondhand, ask to see what was on the original order, and whether it carries over.
Using the car for work? GoAuto's terms split private and commercial use, and the kilometre limit applies to the commercial side. Ride-share and delivery drivers should check which column they're in.
What's different about an 800-volt car
The G6 range uses 800-volt architecture, a higher-voltage electrical system than many EVs run. GoAuto reports charging from 10 to 80 per cent in as little as 12 minutes under test conditions. It's also why nobody should guess around the orange cables.
High-voltage work is for a mechanic trained and equipped for that kind of car. Ask them about it directly, and ask what training they've done. Most jobs on an Xpeng won't need it, and those are the ones a local mechanic can take.
What a local mechanic can do on an Xpeng
Tyres and alignment. A heavy car with instant torque can scrub through a set faster than you'd think. Keep the pressures right and have the alignment checked after a pothole or a kerb.
Brakes. Regenerative braking does much of the slowing down, so pads last. The fluid doesn't last forever, and discs that rarely get used hard can rust.
Suspension. Knocks and rattles over bumps are ordinary repairs on any car, and the suspension page lists the usual causes.
The 12-volt battery. A small battery still runs the electronics. If it's flat, the car can act dead, even when the big battery's full.
Your warranty and who does the service
An Xpeng serviced by a qualified independent mechanic, to the maker's schedule and specifications, doesn't by itself void the new car warranty. The regulators' guide is clear that a warranty requiring dealer servicing may be anti-competitive conduct. It's also clear about the other side: if an independent repairer causes a defect, you'd take that up with the repairer.
Your service booklet lists what's due at each visit. Ask the seller or Xpeng's local distributor for the current list of service locations, because that can change as a newer brand grows.
Tell us the model, the year and the job. A local mechanic who specialises in your car.
What you can do on an Xpeng
You can
- Find the date on your sales paperwork, and note it.
- Top up the washer bottle, and check the tyres cold against the placard.
- Photograph any warning on the screen.
Leave to the mechanic
- The 12-month service and the record of it.
- Tyres, alignment, brakes and suspension.
- Anything high-voltage, by a mechanic trained for it.
Our take on Xpeng servicing
We'd read the sale date first, then the booklet. While the warranty's young, we'd keep scheduled servicing where the booklet points and use a good local mechanic for wear items such as tyres and alignment. If there's any doubt about who can do what, we'd ask Xpeng's local distributor in writing and keep the reply with the car's papers.