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Chery service: find a Chery mechanic

Three schedules, the warranty policy and the plug-ins.

A qualified mechanic can service a Chery, but first work out which of its three schedules yours is on. Most Tiggos are every 15,000 km or 12 months, the Omoda 5 1.5T CVT is every 10,000 km, and the electric E5 is every 20,000 km. Keep the records too, because Chery's warranty policy makes the servicing your responsibility.

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What does your Chery need?

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Most Tiggos are every 15,000 km or 12 months, the Omoda 5 1.5T CVT is every 10,000 km, and the electric E5 is every 20,000 km. Keep the records too, because Chery's warranty policy makes the servicing your responsibility.

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Provided a RWC and repairs for my Landcruiser. Gave me several cost options and were excellent in communication. Unfortunately there was an issue which was outside their control, that I picked up later, however they went above and beyond to resolve it... just outstanding customer service. VERY honest business that you can trust.

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We got our RWC done here and were very happy with the service. The process was smooth, professional, and completed in a timely manner. The team was friendly, helpful, and explained everything clearly. Would definitely recommend.

Priti G., Jun 2026

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Updated 3 November 2026 · Written by the Mechanic Sorted team · How we check our facts

Which service schedule is my Chery on?

Service everyCapped-price cover runs to
Tiggo 4, 7, 8 PRO and 9 Super Hybrid, C5 Hybrid, Omoda 5 GT15,000 km or 12 months7 years or 105,000 km
Omoda E5 and Chery E520,000 km or 12 months7 years or 140,000 km
Omoda 5 1.5T CVT10,000 km or 12 months7 years or 70,000 km

Whichever comes first is the one that counts. Chery's table also lists a service at 1,000 km or 1 month, so a brand-new car is due early.

The Stockman, the non-hybrid C5 and the New E5 aren't in that table, so go by the service book for those. Scheduled services run A to G, and it's worth asking which letter yours is, since the work differs.

What Chery's warranty says about other repairers

Every new Chery has a 7-year unlimited km warranty, and the high-voltage battery has eight years. Taxis, rideshare, hire, rental, driving school and courier cars stop at 7 years or 150,000 km.

The policy statement says the owner must make sure the car is serviced to Chery's guidelines. It excludes defects caused by repairers other than authorised dealers or approved repairers, defects from non-genuine parts, and the wrong fuel or fluids. Warranty repairs themselves go to an authorised dealer.

Read that closely. It removes cover for a defect the outside work caused. Servicing by a qualified independent mechanic, to Chery's schedule and specifications, doesn't by itself void the warranty, and the regulators' guide says an independent repairer can service a car without affecting your consumer guarantees. That's why the oils and parts should be named on the invoice.

What you give up by leaving the dealer network

Roadside assistance runs for the first 12 months. After that it renews in 12-month blocks, up to 7 years, with each scheduled service at an authorised Chery dealer. Go elsewhere and that renewal stops.

The capped-price program covers the first seven scheduled services, and Chery says it applies to the vehicle, not the owner, so it stays with the car if you sell it. Weigh those up before you move a near-new car.

Super Hybrids and the Stockman

Chery lists the Tiggo 7, 8 and 9 Super Hybrids as plug-in hybrids. They have an engine that needs oil and filters, plus a high-voltage battery that's no home job. The Stockman ute takes that further as a diesel plug-in, so ask a mechanic directly if they've worked on one.

Chery briefly sold cars here in the early 2010s, then came back in 2023. If you've got one of the early cars, ask about parts before work starts.

Tell us the job and the model, including whether it's an Omoda badge. A local mechanic who specialises in your car.

What you can check on your Chery

You can

  • Find your model in the table above and note the next service, by date and kilometres.
  • Keep the service booklet in the car: Chery asks for it with any warranty claim.
  • Check tyre pressures and washer fluid.

Leave to the mechanic

  • The lettered service and the stamp in the booklet.
  • Oil and fluids that meet Chery's specification, named on the invoice.
  • Anything on the high-voltage battery or orange cables.

What we'd do with a newer Chery

We'd start by reading the model off the table, because being on the wrong schedule is the easiest mistake here. While the roadside renewals and capped services are in play, we'd count what they're worth to you before leaving the dealer. Once you do go independent, we'd ask for a written estimate with the fluids and parts named, and keep every invoice with the booklet.

Questions people ask

Can I service my Chery away from the dealer?

Yes. Done to Chery's schedule and specifications by a qualified independent mechanic, it doesn't by itself void the warranty. Roadside renewal is tied to dealer servicing, though, and warranty repairs go to an authorised dealer.

Does my Omoda follow the Chery schedule?

Chery's own service table includes the Omoda 5 and Omoda E5, and the two aren't on the same interval. The 1.5T CVT is every 10,000 km and the E5 every 20,000 km.

What isn't covered by the warranty?

Wear items such as brake pads and discs, clutch linings, wiper blades, bulbs and fuses. Tyres sit with the tyre maker, and the low voltage battery has a separate 2-year warranty.

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Where this information comes from

Rules change, so check with your state's transport department or consumer agency if something matters to your car. How we write and check these pages.