Why does Mechanic Sorted exist?
Because finding the right mechanic usually means ringing around. One workshop doesn't pick up, the next can't fit you in until the week after, and the third has never had your make on the hoist.
Cars have spread out, too. A diesel 4WD, a European hatch and a hybrid each need different know-how, and from the footpath you can't tell which workshop has it. A sign out the front saying 'all makes' doesn't tell you much.
So we built one short card that asks what a mechanic needs to know before they ring you, and a way to get the job to someone near the car who does that work on that kind of car.
What do you get when you send a job?
Two promises sit behind the card. A local mechanic who specialises in your car. Only one local mechanic gets your number.
When a mechanic joins, we record the jobs they take on and the makes they work on regularly, and that's what your job is matched on, along with the postcode.
How we check mechanics covers the state licences and what you can check yourself. How it works walks through the card and what happens once you've sent it.
What isn't Mechanic Sorted?
Not a workshop. Nobody at Mechanic Sorted will look over your car, quote the work or pick up a spanner. The mechanics aren't our staff. They run their own businesses, and the one that takes your job does all of that and deals with you directly.
Not a licensee. We don't hold a repairer's licence, because we don't carry out repair work. Where a state licenses repairers, it's the business doing the work that holds one.
Not a directory. There's no list of names to scroll through and ring one by one. You answer the card once, and the job goes to mechanics near the car who are matched to it.
Not a party to the repair. The quote, the work and the invoice are between you and the business, and so are your rights under the Australian Consumer Law. Our terms and complaints pages set that out.
Not an emergency service. If anyone is hurt or in danger on the road, call 000 first.
How are the pages on this site written?
Each page is written for one person: someone whose car needs something and wants a straight answer. Rules and numbers come from regulators and motoring bodies, and those sources are listed at the foot of the page.
We don't publish prices, because nobody can quote a car they haven't seen. Our editorial policy explains the rest.
If the car needs something, the card's the place to start. Tell us what it's doing and what you drive, and we'll look for the right person to ring you.