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Mazda models

Mazda CX-60 problems? Find a CX-60 mechanic

The recalls, the ride, and what to do next.

The Mazda CX-60 problems on record in Australia include three software recalls, plus owner complaints about ride quality and the automatic. Recall fixes go through a Mazda dealer and you don't pay for them, so check your VIN on vehiclerecalls.gov.au first. Anything still bothering you after that is worth having looked at.

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What does your CX-60 need?

What does your CX-60 need?

On the road? Get everyone somewhere safe, away from traffic. Anyone hurt or in danger: call 000.

Only one local mechanic gets your number.

Recall fixes go through a Mazda dealer and you don't pay for them, so check your VIN on vehiclerecalls.gov.au first. Anything still bothering you after that is worth having looked at.

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What drivers say about mechanics in our network

4.8from 797 Google reviews of the workshops in our network, checked Nov 2026
Roadworthy and repairs, Landcruiser

Provided a RWC and repairs for my Landcruiser. Gave me several cost options and were excellent in communication. Unfortunately there was an issue which was outside their control, that I picked up later, however they went above and beyond to resolve it... just outstanding customer service. VERY honest business that you can trust.

Val D., Aug 2026

Google review of a workshop in the Mechanic Sorted network, 4.7 stars from 323 reviews.

Servicing and a brake fluid pipe repair

We have been taking our vehicle to get services for more than 5 year. [The mechanic] and his team provide great service. They are friendly, reliable and helpful and great communicators when there is a component needing replacement. They are also super helpful and fit us in when there’s a car emergency like a broken break fluid pipe.

Elizabeth W., Jul 2026

Google review of a workshop in the Mechanic Sorted network, 4.9 stars from 304 reviews.

Updated 3 November 2026 · Written by the Mechanic Sorted team · How we check our facts

If a CX-60 loses drive or lights up with warnings

Ease off, indicate, and get somewhere safe before you switch off. All three recalls can show up on the road as lost power or a car that won't restart. Put your hazard lights on if you're stuck, keep everyone away from the traffic, and call roadside assistance if you have it. If anyone is hurt or in danger, call 000.

Has the Mazda CX-60 been recalled?

Which carsWhat could happen
November 2023766 plug-in hybridsThe fail-safe drive mode could switch on by itself and cut the drive
August 2024860 diesel CX-60 and CX-90 carsAfter a firm brake press, power might not come back when you press the accelerator
November 20247,870 CX-60 and CX-90 cars built in 2023 and 2024, 2,539 of them plug-in CX-60sThe engine might not restart after i-stop (Mazda's stop-start), warnings could stack up, and plug-ins could lose EV mode

The November 2024 recall can also bring on the engine light, hide seatbelt warnings and stop the 360-degree camera helping with obstacles. So if a light's on, check for an open recall before you pay for a diagnosis. Those were the recalls in the reports we read, and the government's register has the current list.

What about the ride and the gearbox?

The CX-60 went on sale here in June 2023 as Mazda's first model on its rear-drive platform, and every one has an 8-speed automatic. Wikipedia records that Mazda's May 2025 update for Australia responded to complaints about ride quality and the transmission, without spelling out what changed.

Ask a Mazda dealer whether any update applies to your build. Separately, a mechanic who works on Mazdas can check the suspension for worn or damaged parts. If nothing's worn, a firm ride may simply be how that car was set up, and you've spent very little finding out.

Which CX-60 is yours?

There are four to know: the G40e 3.3-litre petrol mild hybrid, the D50e 3.3-litre diesel mild hybrid, the P50e 2.5-litre plug-in hybrid, and the G25 2.5-litre rear-drive petrol from August 2025. The plug-in has a 17.8 kWh battery, and its orange high-voltage cables are work for a mechanic trained on them, never a home job.

What makes a Mazda CX-60 service bigger or smaller

We don't list prices, because the bill depends on the car. Every CX-60 is now on 12 months or 15,000 km. CarExpert reported in June 2026 that diesels moved up from 10,000 km, and that it covers cars already sold.

A service gets bigger with the items the schedule adds at that reading, the engine's oil and filters, and anything found along the way, such as tyres or pads. Ask for a written estimate that lists the scheduled items separately from anything extra.

A qualified independent mechanic servicing a CX-60 to Mazda's schedule and specifications doesn't by itself void the new car warranty. Tell us which CX-60 you've got and what it's doing. A local mechanic who specialises in your car.

If it were our CX-60

We'd run the VIN first, because a software recall is a dealer job that won't cost you. If the recalls are clear and the problem's still there, write down when it happens, cold or hot, moving off or braking, and have it scanned. A clear description gets you a faster answer than a vague one.

Questions people ask

What are the common Mazda CX-60 problems?

The ones on record here are software recalls affecting drive, restarts and warnings, plus complaints about ride quality and the automatic. Check your VIN for recalls first, then have any remaining symptom scanned.

How often does a CX-60 need a service?

Every 12 months or 15,000 km, whichever comes first, across petrol, diesel and plug-in models. CarExpert reported that the diesel change applies to cars already sold.

Can an independent mechanic service a CX-60?

Yes, for routine servicing to Mazda's schedule and specifications. Recalls go through a Mazda dealer, and work on the plug-in's high-voltage system needs a mechanic trained for it.

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Where this information comes from

Rules change, so check with your state's transport department or consumer agency if something matters to your car. How we write and check these pages.