When is a GWM or Haval service due?
| First service | After that | |
|---|---|---|
| Cannon 2.0L | 6 months or 5,000 km | 18 months or 15,000 km, then every 12 months or 10,000 km |
| Cannon 2.4T | 12 months or 10,000 km | 24 months or 25,000 km, then every 12 months or 15,000 km |
| Tank 300 petrol | 12 months or 10,000 km | 24 months or 25,000 km, then every 12 months or 15,000 km |
| Jolion | 12 months or 10,000 km | 24 months or 25,000 km, then every 12 months or 15,000 km |
| New Haval H6 | 12 months or 10,000 km | 24 months or 25,000 km, then every 12 months or 15,000 km |
The Cannon 2.0L's first service comes early
That table comes from GWM's own capped price sheets. The one to watch is the Cannon 2.0L, due at 6 months or 5,000 km. It's easy to miss on a new ute, and every later date runs on from it.
GWM also sets a window around each due point for its capped price program. On the Jolion, Cannon 2.0L, H6 and Ora it's 1 month or 2,000 km before and 3 months or 3,000 km after. On the Cannon 2.4T, Cannon Alpha, Tank 300 and Tank 500 the after window is 2 months or 2,000 km.
Go early and later intervals move forward by the same amount. Older models may be on a different sheet, so your own service booklet decides.
What the GWM warranty asks of you
Seven years with unlimited kilometres applies to private, ABN, fleet and government buyers. Rental, hire and taxi use drops it to 7 years or 150,000 km. Cars sold before 1 October 2018 have 5 years or 100,000 km, and a Great Wall Steed sold after 1 April 2019 has 5 years or 150,000 km.
Hybrid, plug-in hybrid and electric models add 8 years with unlimited kilometres on the traction battery, the big battery that helps drive the car. GWM says a battery health reading of 70 per cent or better isn't a defect.
GWM's statement tells owners to follow the service schedule, use recommended genuine fluids and parts, and keep the records. It excludes damage from neglected maintenance, problems arising from repairs by anyone other than GWM or its authorised repairers, and defects from non-approved parts.
So can a local mechanic service it?
Yes. GWM's own statement says nothing in it limits the consumer guarantees, and the regulators' guide says an independent repairer can service a vehicle without affecting them. Qualified work done to GWM's schedule and specifications doesn't by itself void your new car warranty.
The real risk sits with a repair that goes wrong. A defect the independent repairer causes is unlikely to be covered, and you'd take it up with that repairer. So on a car in warranty, ask for the fluids and parts to be named on the invoice.
A dealer also suits warranty faults, since repairs under warranty are done by authorised GWM and Haval dealers.
What to ask before a Haval, Cannon or Tank goes in
- Do you see GWM and Haval cars regularly?
- Are you working from GWM's schedule for this exact model and engine?
- Which fluids and parts will you use, and will they be named on the invoice?
- Will you stamp the service booklet, or give me a full record?
- On a hybrid: are you trained and equipped for high-voltage systems?
What you can look after yourself
You can
- Write the next due date and kilometres somewhere you'll see them.
- Keep every service record with the car, as GWM's statement asks.
- Check the oil and tyre pressures with the car cold.
Leave to the mechanic
- The scheduled service and the booklet entry.
- Reading fault codes and any warranty paperwork.
- Anything on a hybrid's orange cables or traction battery.
What we'd do with a GWM
We'd match the car to its schedule first, because a Cannon 2.0L and a Jolion don't run the same one. For a car in warranty, we'd take genuine faults to an authorised GWM dealer, and we'd feel fine using a good independent for scheduled servicing as long as the invoice names the fluids and parts. Tell us the model and engine, and what's due. A local mechanic who specialises in your car.